From Yelp to Yikes.
An Indiana girl says a lodge needs her to fork over $350 and is threating to sue her all as a result of she left the enterprise a damaging overview.
Katrina Arthur and her husband visited the Abbey Inn & Suites in Nashville, Ind., in March 2016 for a fast getaway, solely to come across a room they wished to rapidly getaway from.
“It was a nightmare,” Arthur informed WRTV. “The room was unkempt, and it appeared prefer it hadn’t been cleaned because the final folks stayed there. We checked the sheets and I discovered hairs and dust.”
Furthermore, their lodging allegedly smelled like sewage, prompting the couple to try to discover somebody on the entrance desk they may communicate with in regards to the multitude of points.
“We did not see anyone we might discuss with, so I made a decision to name the quantity that goes to the entrance desk and it mechanically went to a lawyer’s or one thing bizarre like that,” mentioned Arthur. “I truly needed to clear the room myself.”
After later receiving an e-mail from the institution asking for a web-based overview, she mentioned she wrote an trustworthy evaluation solely to get a follow-up message from the lodge.
Not fairly an apology, the Abbey Inn allegedly threatened authorized motion and charged her $350, citing a coverage that they had that allowed them to cost folks for unhealthy write-ups.
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“Company agree that if visitors discover any issues with our lodging, and fail to offer us the chance to handle these issues whereas the visitor is with us, and/or refuses our unique treatment, however then disparages us in any public method, we might be entitled to cost their bank card a further $350 harm,” the coverage reportedly learn.
For now, Arthur is working with the Indiana Legal professional Normal’s workplace to get her a reimbursement, with the state alleging the coverage stands in violation of Indiana’s Misleading Shopper Gross sales Act.
“I really feel like they have been punishing me for being truthful and I do not suppose that is honest,” mentioned Arthur. “I used to be very offended that they had accomplished that.”